Last Updated: June 2025
At ChildScape Learn & Grow, we are committed to protecting the privacy of the families we serve. This Privacy Policy explains how we collect, use, and protect your personal information—both through our website and in our day-to-day care practices.
We value transparency, trust, and your right to understand how your information is used.
1. Information We Collect
We collect only the information necessary to provide high-quality care and communication. This may include:
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Parent/guardian names, phone numbers, and email addresses
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Child’s name, birthdate, health history, and developmental information
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Emergency contacts and authorized pick-up lists
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Enrollment forms and custody documents (when applicable)
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Daily communication through the Tadpole App
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Contact form submissions from our website
2. How We Use Your Information
Your information is used to:
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Ensure the health, safety, and well-being of your child
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Communicate with you regarding your child’s daily experiences, health, and development
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Manage enrollment records and meet licensing/accreditation requirements
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Share updates and announcements relevant to your enrolled family
We do not sell or share your personal information with marketers or third-party advertisers.
3. Website Analytics and Cookies
To better serve current and prospective families, we use Google Analytics and other Google tools (such as Google Ads and Google Search Console) to understand how users interact with our website.
These tools collect non-personal, anonymous data including:
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Browser type and device
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Pages visited and time spent on the site
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How users arrived at our site (e.g., search engines or referral links)
This information helps us improve website content and usability. You can opt out of Google Analytics tracking by adjusting your browser settings or using the Google Analytics Opt-out Browser Add-on.
We do not collect personal information through cookies or analytics tools.
4. Data Security
We take strong precautions to protect your information. All data is:
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Stored in secure databases and childcare management systems
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Accessed only by authorized staff on a need-to-know basis
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Protected by physical and digital safeguards
In the unlikely event of a data breach, families will be notified as required by law.
5. Sharing of Information
We may share limited information under the following conditions:
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To comply with legal or licensing requirements
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To coordinate emergency medical treatment
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With your written permission for special services or referrals
Your child’s identity will never be shared with other families without written consent.
6. Children’s Privacy (COPPA Compliance)
ChildScape Learn & Grow does not knowingly collect personal information from children under 13 through our website. All information about children is obtained directly from parents or guardians during the enrollment process or through day-to-day communication.
7. Your Rights and Choices
As a parent or guardian, you may:
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Request access to your child’s records
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Update or correct your information
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Withdraw consent for non-essential communications
To make any of these requests, please contact your center’s director.
8. Contact Information
If you have any questions or concerns about this Privacy Policy, please reach out to us directly:
ChildScape Learn & Grow – North Canton
📍 3151 Whitewood St NW, North Canton, OH 44720
📞 (330) 966-9700
ChildScape Learn & Grow – Tallmadge
📍 154 East Avenue, Tallmadge, OH 44278
📞 (330) 633-2997
Thank you for trusting us with your family’s care. At ChildScape Learn & Grow, we are honored to support your child’s growth—and committed to earning your peace of mind every step of the way.